Veritas Training Consultants Inc.
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Online Crisis Communications Training


Course Description:

During a crisis, communications can directly affect the chances of a successful outcome for the incident and the impression made on the employees, shareholders, the public, and the media about how your organization handled matters. This course will define the objectives of an effective crisis communications plan. It will highlight the importance of a unified message delivered by trained personnel. We will also discuss who is best positioned to be the company spokesperson. The course will outline the different communication channels that will have to be considered and the importance of information security throughout the crisis. We’ll discuss the effects of the internet and social media, as well as how employee communication might differ from that which is shared with the public.


A personalized certificate awarded upon successful completion of course and final test.